Nature of Issue: Carpet wearing to stair up-treads Carpet Name: Christchurch Twist Type: Wool mix, Tufted Colour: Terracotta Overview: Hole in carpet Purchased the carpet believed to have a five…
Nature of Issue: Carpet wearing to stair up-treads Carpet Name: Christchurch Twist Type: Wool mix, Tufted Colour: Terracotta Overview: Hole in carpet Purchased the carpet believed to have a five…
Carpet type: Twist Pile, Wool mix, Tufted, Baige colour. Nature of Issue: When the client vacated the flat he was renting, some large stains were discovered underneath a wardrobe that…
Carpet type: Cut pile. Fibre: Polypropylene (Olefin) Backing: Rubber Colour: Blue with coloured specks. Pile Height: 5mm Tufts per Sq In: 36 Installation: Stuck down with adhesive to a concrete…
Bleach damage on carpet Have you spilled bleach on your carpet or rug? Have you spilled toilet bowl cleaner on you carpet or rug? If you have answered yes, then…
County: Kent Post Code: ME2 Carpet name: Classic Twist Natural, Pebble Beige Nature of Issue: The client claims that after 15 months of use, the carpet he purchased from the…
Town: Earls Court County: London Carpet Type: Synthetic, Twist Pile, Beige Nature of Issue: Discolouration and damage to carpet while cleaning. Case Background: The carpet was ‘professionally’ cleaned as part…
Nature of Issue: Dark line appeared across carpet. Carpet Type: Twist Cut Pile, Wool Mix, Beige colour Overview: The clients noticed a dark line in the carpet as soon as…
Area/Item Woven landing carpet, with a polypropylene cut pile, burgundy coloured and slight floral pattern. Problem areas Visible burn mark on carpet.The burn mark is situated at the top of…
Problem areas A visible ‘watermarks’ appeared on a 2 seater sofa after professional cleaning.Mild soiling in usual areas seems not to have been removed.The fabric colour on the 2 seater…
Complaint: Patches of a cut pile carpet have changed colour in a random manner, cause unknown. This happened about six months after carpet was first installed. Areas affected: whole of…