Carpet type: Twist Pile, Wool mix, Tufted, Baige colour. Nature of Issue: When the client vacated the flat he was renting, some large stains were discovered underneath a wardrobe that…
Carpet type: Twist Pile, Wool mix, Tufted, Baige colour. Nature of Issue: When the client vacated the flat he was renting, some large stains were discovered underneath a wardrobe that…
County: Kent Post Code: ME2 Carpet name: Classic Twist Natural, Pebble Beige Nature of Issue: The client claims that after 15 months of use, the carpet he purchased from the…
Town: Earls Court County: London Carpet Type: Synthetic, Twist Pile, Beige Nature of Issue: Discolouration and damage to carpet while cleaning. Case Background: The carpet was ‘professionally’ cleaned as part…
Nature of Issue: Dark line appeared across carpet. Carpet Type: Twist Cut Pile, Wool Mix, Beige colour Overview: The clients noticed a dark line in the carpet as soon as…
Area/Item Woven landing carpet, with a polypropylene cut pile, burgundy coloured and slight floral pattern. Problem areas Visible burn mark on carpet.The burn mark is situated at the top of…
Problem areas A visible ‘watermarks’ appeared on a 2 seater sofa after professional cleaning.Mild soiling in usual areas seems not to have been removed.The fabric colour on the 2 seater…
Complaint: Patches of a cut pile carpet have changed colour in a random manner, cause unknown. This happened about six months after carpet was first installed. Areas affected: whole of…
Town : Epsom County: Surrey Nature of Issue: New carpet (3-4 Weeks old), bad smell coming from the carpet. (Farm Yard or Formaldehyde) Carpet name: Simply Natural, Clarendon Carpet Type:…